FAQ
The questions people actually ask before they trust a decision engine. Answered.
For a tour of the cards on your analysis screen, see How to Read Your Result.
You drop a real dilemma — the messy version, not the cleaned-up one. KarmaLens reads it across eight ethical lenses drawn from the Bhagavad Gita, surfaces the motive driving it, names the higher path, and shows a verse or teaching when one fits. One verdict. One verse. One line worth screenshotting.
Ask a general AI chatbot a loaded dilemma and it tends to mirror you — lean toward leaving and it builds the case for leaving; word it the other way and it argues back the other side. It's built to be agreeable, so it rarely holds a line you're pushing against. KarmaLens commits instead: one verdict, scored on the same eight fixed lenses every time — duty, truth, non-harm, detachment, intent, restraint, welfare, discernment — a call that won't be talked down, exactly when you're too worked up to prompt carefully. And any verse it shows is quoted verbatim from a real translation, never invented — something no amount of prompting can guarantee.
Not for your first reading. Paste your dilemma on the home page and run it — no account, no card, about a minute to generate. You'll see the verdict and the shareable insight right away; creating a free account unlocks the full reading. It's already saved and waiting for you, nothing gets retyped — and it doesn't use up your account's free quota. A free account gets you 2 readings to start.
The Gita is the source material — the lens, not the script. We don't tell you what to do; we tell you what's going on. Same lineage that's clarified hard choices for 5000 years, built into a modern engine.
Crisis-aware mode kicks in automatically when language signals immediate risk to you or someone else. In that mode we drop the viral framing and point you toward a person or a crisis line — because no analysis tool, ours included, is what you need in that moment.
Each result card — verdict, inner driver, higher path, share line — is composed by a language model under hard structural constraints, then validated against schema before it reaches you. Verses, when shown, are quoted verbatim from published translations. Never paraphrased. Never invented.
No. We never fake a verse match. When no verse clears our retrieval bar, you get the underlying teaching — the current that runs through multiple chapters — instead of a single line that almost fits.
Because the Gita doesn't have one verse for every modern dilemma — it has currents that run across chapters. When that's what fits, we surface the current. That's a stronger read, not a softer one.
Your first reading is free and needs no account. A free account gets you 2 readings to start — no card, no trial expiry — and every reading includes 4 free exchanges with your Sarathi about it. You only ever pay for more: continuing a conversation, or adding more readings when your free ones are used. There are no subscriptions. See pricing for the full lineup.
One completed dilemma analysis. The reading only counts after it lands — failed runs don't burn quota, and your free reading before signup doesn't count against your account's free readings.
You can add 5 more readings for ₹79, one-time — the Reading Bundle. They're yours forever, they never expire, and they're used automatically on your next readings. It's offered right where your readings run out; it is not a subscription and nothing renews. Publishing a reading to the public gallery also earns bonus readings, free.
A one-time purchase that continues the conversation on one dilemma — unlimited exchanges for 48 hours with a Sarathi that has read your full reading. Your first session is ₹49 — every session after is ₹149. It's offered mid-conversation, when your free exchanges run out — never before. Crisis-mode readings are never offered anything.
If dilemmas keep coming, the Sarathi Wallet (₹399) prepays 4 sessions — about ₹100 a session; and after a decision is made, Walk With Me (₹299) adds seven days of quiet check-ins on that dilemma. Your reading as a PDF is ₹29, one-time — free if you're on a legacy paid plan.
Yes. All purchases are one-time and processed by Razorpay over a secure checkout (UPI or card). Access activates as soon as Razorpay confirms the payment — usually within a few seconds, right on the reading itself. Nothing renews and no card is kept on file.
For a refund or any billing question, email [email protected] and we'll sort it out. If something you paid for fails to deliver, your payment stands while it retries — and genuine delivery failures are refunded. If you subscribed to a legacy plan before the current lineup, it keeps working and you can cancel any time from the Billing page. See the Terms of Use for details.
Yes. On the live site (karmalens.ai), use Continue with Google on the login or signup page when that button is shown. Email and password sign-in remains available on the same screens. KarmaLens does not receive your Google password. For what we may receive from Google and how sign-in data is handled, see the Privacy Policy.
Signed-in account history stores your submitted dilemmas together with verdict, classification, score, verse or teaching type, share line, and safe summary fields — not provider prompts or model traces. Raw dilemma logging outside your account history is not enabled by default. A first reading run before signup is saved so it's waiting for you when you create your account — unless it triggers crisis-aware mode, in which case it is never stored.
From your dashboard you can open any saved analysis, remove a single row, or clear everything for your account. Clear and delete actions always stay scoped to you — never to another person's saved analyses.
On the roadmap: full data export (machine-readable dump), self-serve account deletion, and a published retention policy. For what we collect today, see the Privacy Policy. Until export ships, avoid storing material you cannot afford to lose or would not want summarized in history.
Feedback stores small allowlisted signals like usefulness, verse or teaching relevance, tags, theme, and an optional short comment. It does not store provider prompts, LLM responses, raw dilemmas, or full output JSON.
Tapping Share creates your own public card page. It carries only the shareable insight quote and the verse (quoted verbatim) — your dilemma text is never on it. The link unfurls into a preview card in WhatsApp and social apps, and anyone who opens it can get their own reading — free, no account.
Sharing is opt-in: nothing is public unless you tap Share. You can remove the page anytime from the reading and the link stops working. Personal share pages aren't indexed by search engines, and crisis-mode readings can never be shared.
Yes — opt-in per card, never automatic. When you submit a card to the gallery, your dilemma is first rewritten into a short, anonymized line — every name, employer, and identifying detail stripped — and that line is published alongside the verdict, the share quote, the reflective question, and a theme label. Your original dilemma text stays private to you, the card is anonymous (no name, avatar, or identifier), and the moderation team reviews every card before it goes live in the gallery.
Visit the public gallery. It's a small curated set of cards drawn from real dilemmas, organized by theme (career, relationships, family, integrity, money, health, community, creative, ambition, loss). Each card is the verdict, the share quote, a question worth holding, and a short anonymized version of the dilemma — the original wording stays with the author.
You can read the Privacy Policy and Terms of Use for KarmaLens on karmalens.ai.
Send the case to [email protected]. Include what felt off so the team can review it manually.
Use [email protected] for product help, account issues, and billing questions.