FAQ
The questions people actually ask before they trust a decision engine. Answered.
For a tour of the cards on your analysis screen, see How to Read Your Result.
You drop a real dilemma — the messy version, not the cleaned-up one. KarmaLens reads it across eight ethical lenses drawn from the Bhagavad Gita, surfaces the motive driving it, names the higher path, and shows a verse or teaching when one fits. One verdict. One verse. One line worth screenshotting.
The Gita is the source material — the lens, not the script. We don't tell you what to do; we tell you what's going on. Same lineage that's clarified hard choices for 5000 years, built into a modern engine.
Crisis-aware mode kicks in automatically when language signals immediate risk to you or someone else. In that mode we drop the viral framing and point you toward a person or a crisis line — because no analysis tool, ours included, is what you need in that moment.
Each result card — verdict, inner driver, higher path, share line — is composed by a language model under hard structural constraints, then validated against schema before it reaches you. Verses, when shown, are quoted verbatim from published translations. Never paraphrased. Never invented.
No. We never fake a verse match. When no verse clears our retrieval bar, you get the underlying teaching — the current that runs through multiple chapters — instead of a single line that almost fits.
Because the Gita doesn't have one verse for every modern dilemma — it has currents that run across chapters. When that's what fits, we surface the current. That's a stronger read, not a softer one.
You get 5 free readings every month — no card, no trial expiry. When you need real volume, paid plans (Starter, Seeker, Pro) run as low as ₹15 per reading on Pro. Subscribe from the Billing page after signing in.
One completed dilemma analysis on the signed-in flow. The reading only counts after it lands — failed runs don't burn quota.
Yes. Subscriptions are processed by Razorpay over a secure checkout. Paid access activates after Razorpay confirms payment via webhook — usually within a few seconds. Start from the Billing page.
You can cancel any time from the Billing page or your Razorpay receipt. For a refund or any billing question, email [email protected] and we'll sort it out. See the Terms of Use for details.
Yes. On the live site (karmalens.ai), use Continue with Google on the login or signup page when that button is shown. Email and password sign-in remains available on the same screens. KarmaLens does not receive your Google password. For what we may receive from Google and how sign-in data is handled, see the Privacy Policy.
Signed-in account history stores your submitted dilemmas together with verdict, classification, score, verse or teaching type, share line, and safe summary fields — not provider prompts or model traces. Raw dilemma logging outside your account history is not enabled by default.
From your dashboard you can open any saved analysis, remove a single row, or clear everything for your account. Clear and delete actions always stay scoped to you — never to another person's saved analyses.
On the roadmap: full data export (machine-readable dump), self-serve account deletion, and a published retention policy. For what we collect today, see the Privacy Policy. Until export ships, avoid storing material you cannot afford to lose or would not want summarized in history.
Feedback stores small allowlisted signals like usefulness, verse or teaching relevance, tags, theme, and an optional short comment. It does not store provider prompts, LLM responses, raw dilemmas, or full output JSON.
Yes — opt-in per card, never automatic. When you share, your dilemma is first rewritten into a short, anonymized line — every name, employer, and identifying detail stripped — and that line is published alongside the verdict, the share quote, the reflective question, and a theme label. Your original dilemma text stays private to you, the card is anonymous (no name, avatar, or identifier), and the moderation team reviews every card before it goes live in the gallery.
Visit the public gallery. It's a small curated set of cards drawn from real dilemmas, organized by theme (career, relationships, family, integrity, money, health, community, creative, ambition, loss). Each card is the verdict, the share quote, a question worth holding, and a short anonymized version of the dilemma — the original wording stays with the author.
You can read the Privacy Policy and Terms of Use for KarmaLens on karmalens.ai.
Send the case to [email protected]. Include what felt off so the team can review it manually.
Use [email protected] for product help, account issues, and billing questions.